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Enterprise Mobility Management – Support

Your dedicated Account Manager will be responsible for handling any transactions between you and your wireless providers.

Some of these transactions include:

• Ordering new phones
• Replacing old, lost, or stolen phones
• Ordering accessories
• Activating new services
• Changing rate plans or user names
• Canceling or suspending lines of service

The typical industry standard means that an Account Manager may be responsible for up to 10,000 – 15,000 devices. To provide the best personal support for our clients, Advantix Account Managers are responsible for an average of less than 5,000 devices, and are aided by a dedicated support staff.