Customer Support

Here’s how you can reach our consultants and support team for prompt, expert assistance with any question or problem that arises.

Advantix also offers two options for telephone support:

  • In order to streamline the support process, our account management clients receive a unique, dedicated toll-free number to access their personalized 24/7 HelpDesk.

    You can locate your number by logging in to our Telecom Lifecycle Manager portal site.

    Contact your telecommunications manager or other key administrator for login details.

  • If you do not have a dedicated support phone number, or if you are interested in requesting a demo or free analysis, you can contact Advantix at 1-866-238-2684.

Our live support hours are 7 a.m. to 7 p.m., Central Time. If you need assistance outside of those hours and do not have a dedicated support phone number, please email us and we will address your concern as soon as possible.